SHIPPING & DELIVERIES

We ship all over EU + Norway & Åland. Choose between available freight-options after defining your country in the check-out.

We pack and send your items within 48h from your order. We can´t fully guarantee the delivery time since it depends on the freight-partner. The delivery time is an indication and it might be influenced by season or demand. In the check-out the total cost for frieght (incl VAT) is clearly specified. You can also find prices here.

Shipping to Sweden is done with Postnord / DHL: 

Postnord varubrev:
Your package is sent with varubrev to your mailbox. Delivery within 3 working days. Postnord might hang the delivery on the door handle if it doesn’t fit your mailbox.

Postnord MyPack Collect:
Your package is sent to a Postnord service point near your adress.  Delivery within 1-3 working days.

Postnord home delivery:
Your package is sent to your home address.  Delivery within 3 days.  You may follow the delivery in the Postnord app and choose the date and time for reception. Delivery within 3 working days.

DHL Partner: 
Your package is sent to your nearest DHL service point. Delivery within 3 working days.

Orders over 900 Sek:
For orders above 900 SEK delivery requires a reception and therefore “varubrev” is no longer an option.

Free shipping:

Free shipping is not an always on offer, which means it’s only available through specific campaigns. If offered the delivery will be conducted by the cheapest option and depending on value of goods. Postnord varubrev will be the choice for value below 900 SEK and Postnord collect will be the option for above 900 SEK.

International shipping:

Traceable shipping with local postal service, delivered to mailbox or agent (depending on size) within 4-8 days.

Customs fee:

For shipping to Norway Comfydence is registred in VOEC and all fees are handled at the purchase. No extra fees should be applied from Norwegian customs.

For shipping to Åland, custom’s fees are the responsibility of the customer. VAT is not included in the purchase.

Returns:

To return your item or use the 60 Day Money Back Guarantee you are responsible for any freight cost for returning the items. In case you would like to return some items please send us an e-mail with your order number, the items you want to return and the reason for the return.

Questions about your order or delivery?

E-mail us on : service@comfydence.se .